Guest Pulse, restaurant guest intelligence
Guest Pulse helps interpret guest reviews, prepare replies in your voice and follow reputation signals. Every response remains under the restaurant team’s control.
Guest Pulse reads your reviews, spots what keeps coming back and drafts the reply in your voice. You read it, you publish it.
All your reviews, one work queue.
Every review arrives sorted and prioritised, with a reply proposed in your voice. The Google connection is coming; meanwhile, CSV import, copy-paste or manual entry.
A reply that sounds like you.
Warm, professional or direct: you choose the tone, Guest Pulse writes, you read before publishing.
What pleases, what annoys, what’s rising.
Food, service, waiting time, price: every theme is tracked over time, with the reviews that mention it.
Neighbourhood monitoring, coming soon.
Comparison with neighbouring venues is not connected yet. Guest Pulse already tracks the themes and changes in your own reviews.
The guest’s feedback, at the right moment.
A QR code on the table: the guest rates in seconds. Negative feedback reaches you privately while they’re still there. The QR never blocks access to Google reviews.
- A private, complementary channel
- The alert before the public review
- No review filtered or removed
Nothing goes out without your approval.
Guest Pulse prepares. You read, edit if needed, and publish. Sensitive reviews come first.